Emma reviews

My family uses this app to help me budget.

R

I’ve spent over 5 minutes trying to cancel my trial and there’s no obvious way to do it. Feels like a scam! I try to go to support, no one answers.. I go to delete my account and it says cancel subscription first—and takes me to the same run-around subscription upgrade section with no clear way to cancel. Terrible experience. Apple, please investigate them!

very good at tracking

Awesome

Cancelled my subscription because you don’t allow Revolut accounts to be added.

This app is helping me take control of my finances. I am starting to see where my money is going and where I need to make adjustments.

I was lucky to choose Emma after a long list and demo with others

I really wanted to love this app. I invested in this when I was already paying for another app as I thought the design was great. However, transactions are repeatedly missing. The number one job of a budgeting app is to be reliable and track transactions, which is clearly not the case here. Unfortunately I paid for the yearly plan through Apple and I am having trouble getting a refund so be warned

helped me a lot

Love the app. They’re almost where they need to be but there are a few annoyances that need to be addressed. When creating a budget, make sure you’re creating it in a “space” so it can be shared with a spouse. As a new user, I put a lot of time into creating the budget only to find out I can share it because I hadn’t created a “space” yet. There is no feature to copy the budget to the space so I have to rebuild it. Not a deal breaker but a thorn in my side as a new user. Overall, super happy with the app and functionality. I’m optimistic!

I use daily Emma and I like it a lot but I am hoping that emma can create widgets. Do you have any ongoing plan for creating widgets?

For an app trying to help with finances it’s frustrating how much it wants you to give it subscriptions. Only allowed to connect two accounts for free, but doesn’t even support Cashapp, which is personally how I get paid from one of my jobs, so between these issues more than half of my spending isn’t even being seen by the app.

As someone who shares budgets with my partner, it would be nice to integrate someone else (preferably cross platform, they use Google pixels and I use iPhones) using the same payment. We have the same bank accounts.

If you need help budgeting this is the app for you

Budgeting part works fine but my god do they send all kinds of useless notifications that you can’t turn off unless you turn them all off.

But I had to because this app absolutely blows. And when you don't want to use it, it takes forever to actually get rid of because they're clearly desperate to keep people. Be sure to cancel your subscription before you get rid of it also because if you don't and you delete your account, they'll still charge you.

Ok I understand this but I literally have an American bank account. Just because you see my IP address as Thailand doesn’t mean I’m not American and have American account. Thailand won’t even let me open a bank account because I’m a foreigner and now I’m trying to track my wealth and you won’t even let me connect my AMERICAN BANK ACCOUNT BECAUSE I HAPPEN TO NOT BE IN AMERICA RIGHT NOW??! Please update this issue and learn how to be inclusive…

They strip away business account access without any communication, forcing you to upgrade and pay more for what it was working. I’m a paying customer for several years and I’m calling it done, deleting my account.

I spent an hour with them on customer service trying to figure out why transactions wouldn’t show up when they previously had. They kept asking me what I might be doing wrong. Like was i filtering transactions incorrectly . Ultimately, they figured out. It was an update that they had made to the app which excluded business transactions from showing up in my history without telling me and the solution wants to pay them more money to get a more premium service. Not a great look, but what’s worse, is not communicating it, and continuing to gaslight me after I kept insisting that something had changed on their end

They clearly sell our info!!! I did NOT put my phone number anywhere for the past weeks. And oh how surprising that now I get 10+ phone calls from scam EVERY SINGLE DAY ! They also ask you 8 TIMES if you really want to delete your account and offer you a bunch of unnecessary things. You should not even exist!!

My initial experience started fine and was quickly damaged by the app requiring a subscription just to set up my budget. Support claims it’s not required, but I could not proceed without it. I will acknowledge that they provide a 7-day free trial, but I was not interested. I’m exhausted being preyed on by companies and these money games. A budgeting trying to screw with my budget with a pricey subscription is not what I expected. This was downloaded to handle financial business but the app is setting roadblocks to that goal.

Looks great. Works great. Doing the 7 day trial now and everything is behind an upgrade to a more expensive plan. After 7 days you have to pay a little per month. Ok. Fine. It is nice. But then you try to do anything like create a more useful category and suddenly an upgrade is required. Nothing but a greedy cash grab now. Cool powerful app. Not worth the extra money though for such common features.

I was once an avid promoter of Emma, but I’ve become disappointed with their misleading offers. I am on the Emma Plus plan, which claims to update from my bank inputs 4 times a day. In actuality, it updates once in the middle of the day. If this isn’t changed I will be switching to Quicken 🙂

I pay yearly for the plus plan, they took away features I was using and raised them to higher plans. It wasn’t communicated to me, and they refuse to give me a refund. The twitter shows the feature “net worth” should be a part of my plus plan; the ceo assures me it is not, because for some reason the ceo is doing customer service. What a joke; who would pay a premium to be treated this way?

Now everything is behind a paywall. There isn't a reason to use the app unless you're paying for it.

I want to start by saying the functionality of this app is amazing and it works really well. I used the free version of this app for the past two or three years and recently they changed access to the most important feature that I got the app for - budgeting and tracking recurring expenses. I love how this app works, but if I have to pay for a budgeting app, I’ll go back to using spreadsheets.

Tried to login to my account (chase), but nothing happened...

lol you can’t remove their categories…..

This app doesn’t sync well at all. It’s constantly telling me an incorrect balance in my checking account and is behind on transactions as well as behind on regular biweekly to monthly subscriptions. It takes up to 24 hours to update, sometimes longer, so while the app does say I may have let’s say $80 in my account, it’s not accurate, because usually I have way less than that or way more than that. It just took up to 26 hours to be able to tell that I got paid when I got paid early last night. It shouldn’t take this long. App should refresh and sync every few hours.

I was really unimpressed with the Emma app. Unless you pay $80+ a year, you basically have a knock-off app of whatever banking app you use. My banking app has more features than the free Emma plan. To deactivate my account, I had to go through more than 5 pages where I had to confirm, each time, that I in fact, did not want to pay $126 a year to use my own money and get features that are less than useful to me. On top of that, you have to wait 30 days for them to actually delete your account. Here’s to hoping they follow through on that, and don’t do what other reviews say they do, which is take the money anyways.

Could you please let me know when the widgets are coming out? It’s seriously a make or break it kind of thing. What gets measured gets managed but you have to see what is getting measured… otherwise it doesn’t actually get taken into account. I saw a reply from the developers that they were working on these 9 months ago? Was this true, are they still planning to be released. I really need to manage my business and personal finances separately and that’s what you guys do that co-pilot doesn’t but they have widgets that are much much better. So if they beat you to developing the spaces component and catch up to you before you get widgets, you may be in a bit of trouble from a competition standpoint for business owners.

This app has helped me and my husband get on the same page with budgeting.

Too complicated

The title speaks for itself. It’s ridiculous they don’t have a widget!!!

I liked the app a lot at first but I had so many problems synching my accounts. Not worth the money.

Would love to use but to make an account you have to link your bank account and my small town bank isn’t an available option from the drop down list of banks.

Was a bit taken aback seeing an app with my deadname - Downloaded it just to see if it was a good choice. now it’s literally the only budgeting app I trust

Used to love the Emma app to track my budgets and finances but with the new redesign a lot of my fav features are hidden away in confusing locations and the layout no longer serves me. I’ll be trying out a few different apps

Don’t use this app they the will steal money out your account. When signing up for a month of service they will hit you for a annual charge without any authorization!!

Once set up the app is dead simple to use. My main goal is to see all my credit card balances in one place, so I can log onto my bank and pay them all every two weeks. This takes five minutes now. I had one problem accessing one banks card and support responded quickly with a work around that got me running in no time. I’ve also been able to identify a few subscriptions to cancel before their renew date, which certainly ‘paid for’ Emma. Good app, worth every penny.

Just downloaded it and started to add my accounts. It turns out that none of my investment accounts have apis to Emma, even though the App has links to them. When you click the link you get a message saying the company doesn’t link to Emma but that I should tweet to them to complain…that’s just deceitful.

The app that has been saving me! This app is amazing and has been helping me so much! I know you’ll love app as much as me!

I would like to actually have the app connected to my bank so they can actually update my account when I need it, not 24-48 hours later. There’s plenty apps that are able to give you a quicker update and not wait 2-3 days

I see past reviews of not being able to connect to Chase, weeks ago and there is still no resolution. If this is not fixed soon I will have to terminate my account since I will not be able to fulfill the purpose of this app, which is to consolidate all of my finances into one space. Additionally, there is no support available until end of weeks.

Its been a couple of weeks of not being able to see my capital group and chase account, support give zero updates.

I tried to connect my Emma account to Chase Bank, the world’s largest bank, and it would not work. I requested support and they said they would check into it. I spent over a week waiting and had to reach out to them first for an update, which they did not have. They did not even send a check in email to let me know they were still working on it. In addition, they have no online website and you can only do everything in the app. Would not recommend. Terminated my relationship with them.

Good app

As a teen who just started working this app is extremely helpful. I can lay out money to spend and to save and can keep track of my spending goals. Customer service is great. Thank you for your help Emma

I’ve noticed that my subscription was canceled by the developer, so will I only charged for the get month that I used and will be able to get a refund back for the rest?

Gave Emma a spin and she doesn’t seem too bright. She got the initial transactions and balance correct during the app setup, then, nothing. Force sync doesn’t help. My balance has changed, but Emma’s has not. Deleted the app.

This app is crazy! To be able to aggregate all of your financial data into one place and be able to make sense of your finances is great. In today’s world everyone usually has a few credit cards, a bank account, and investments. It’s been a pain to login to every account and try to figure out how much you owe, how much money you can invest and what you still owe for the month. On top of that making a budget is needed for most people to make sure you can actually stay on track financially. This app does everything! One of the coolest features i like right off the bat is it tracks subscription services and will tell you how much you have to spend still the pay period(like bills that come up at the end of each month) and also watches to let you know if there are price increases on your auto payments! I could go on for a while trying to tell you all the features I’ve already discovered. Seriously this app is probably gonna save me hours each month not having to track everything manually. I feel like I have my own personal accountant. Download this now and try it; see how much it can help you!

Hi This a very awesome app. Im very happy with this app that i got as this is finally an app that links to my bank accounts and shows ALL my transactions and it already put it in its own separate categories which i love because they are the correct categories to put the transactions in!! This will definitely be very helpful when i start work and have paydays and income to add to my account. This a really good app and highly recommended!! Love this app. ***Developer-Can u please make it Apple Watch compatible in a future update? It would be helpful getting Emma notifications on Apple Watch too. Thank you

Still waiting on my sms code.... no content blockers enabled. Smh.

I am enjoying success with this app, it appears to be well made and safe to use!

was extremely slow loading my bank connection and then didn’t even work, and when i tried again it was even SLOWER and just didn’t even completely load. trash